I just got an email from Paypal telling me that my account has been restored back to me, after countless calls with agent after agent telling me one thing and then another I finally get to talk to Monica from Paypal’s International Support. She walked me through the process of restoring back access to me, two agents from the resolution team told me to just fax the documents needed to a particular number even without Paypal’s Fax Cover Sheet but they neglected to tell me that doing so would make my faxed documents get buried in piles of documents and it would take them weeks to pull it up. Whereas, if you have the Fax cover sheet it would not take too long to pull up. So what Monica did was give me access to my compromised account so that I can use the Fax cover sheet and send a fax over. I did encounter some minor mishaps, there’s no link to change the primary email back to my email address and delete the email address of the person who accessed my account. But I did overcome those and now I have full access to my account.
I will always, always check and double check the URLs of each website that I go to – That was a hard lesson to learn. You know one funny thing happened last night, the first time I went to that supposedly Paypal site, firefox did not detect that it was a phishing site but when I tried to go to that page again last night the warning finally popped up. Weird…



